PRIVACY POLICY

Shenzhen Wanjiang Zhihe Rapid Prototyping Technology Co., Ltd. PRIVACY POLICY

Last Updated: January 1, 2025

Thank you for visiting www.wjprototypes.com, a website (“Site”) operated by Shenzhen Wanjiang Zhihe Rapid Prototyping Technology Co., Ltd., and its affiliates. Please take the time to read this privacy policy (“Privacy Policy”). This Privacy Policy explains our policies and practices regarding the collection and use of your personal information, and it sets forth your privacy rights. This Privacy Policy describes our policies on the collection, use, and disclosure of information about you in connection with your use of our Site and services, including those offered through our websites, communications (e.g., emails, phone calls, and texts), and mobile applications (collectively, the “Service“). The terms “we“, “us“, and “WJ Prototypes” refer to: Shenzhen Wanjiang Zhihe Rapid Prototyping Technology Co., Ltd., a corporation with its headquarters in Shenzhen, China.

When you use the Service, you consent to our collection, use and disclosure of information about you as described in this Privacy Policy. We may translate this Privacy Policy into other languages for your convenience. Nevertheless, the English version governs your relationship with us, and any inconsistencies among the different versions will be resolved in favor of the English version.

INFORMATION WE COLLECT

Personal Information

We collect personal information that identifies you, whether directly or indirectly, such as your name, address, email address, phone number, your company name and/or your title. When anonymous information is, directly or indirectly, associated with personal information, the resulting information is also treated as personal information.

Information Collected on the Site

We collect information you provide through the Site. Such information is collected when you sign up for our services and establish an account, register to be a manufacturing partner, you share information or content on the Site, or submit any form of communication or information (i.e., information collected through customer surveys).

Documents Uploaded on the Site

We retain information on your behalf, such as specifications, CAD drawings and engineering tolerances that you store using your account. In certain circumstances we may request that you provide us with photocopies of your government issued ID and other related documents for fraud prevention purposes, to verify your identity and/or for regulatory compliance.

Payment Information

When you make or receive a payment through the Site, you may need to provide financial account information, such as your credit card or bank account number.

Customer Support Information

We may collect personal information through your communications with our customer-support team.

Automatic Data Collection

Our Site collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of our Site, including a history of the pages you view.

Cookies and Other Related Technologies

When you use the Site, we and our third-party partners, such as analytics providers, use “cookies”, “web beacons”, tags, scripts, local shared objects and other similar technologies to collect information about how the Site is accessed. These technologies help us better understand user behavior, tell us which parts of our Site people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. The Cookie Policy explains how we use cookies.

Internet, Network, and Telecommunication.

If you use our internet connection, networks, telecommunications systems or information processing systems, your activity and any files or messages on those systems may also be monitored by us at any time, in accordance with applicable law, for purposes of an investigation or to ensure compliance with company policies.

DATA INTEGRITY

We will use your personal information only for the purposes for which it was collected, unless you provide prior consent. We will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete and current.

QUESTIONS, CONCERNS, OR COMPLAINTS

Please contact us at:

Room 1807, Unit 9, Building 2, Shangxing Commercial Street, Shangde Road, Shangxing Community, Xinqiao Subdistrict, Bao'an District, Shenzhen City, China

Email: info@wjprototypes.com

Phone: +86-189-2523-4131